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You are here: Home: I am blocked>>Self Help>> Mailer-Daemon Errors

The error message you entered was not found or is not an AOL specific error message. You may try again or read the following information to learn about general error messages. The following is an example of an AOL specific error message.You may need to contact your ISP or system administrator to get the complete error message from your mail server logs.

Example:
554 RLY:B1 The information presently available to AOL indicates this server is generating high volumes of member complaints from AOL's member base. Based on AOL's Unsolicited Bulk E-mail policy at http://www.aol.com/info/bulkemail.html AOL may not accept further e-mail transactions from this server or domain. For more information, please visit http://postmaster.info.aol.com.

Mailer-Daemon Errors

552 Mailbox full
This error indicates that the AOL Member’s mailbox is full. The AOL member will need to free up additional space before they can receive email.

552 Message exceeds maximum fixed size
This indicates that the mail sent was larger than AOL currently allows. The largest piece of e-mail that an AOL member can accept from or sent to the Internet is 16 megabytes. This includes the message text, headers and the attachment combined. These sizes can not be changed.

550 "username" Is Not Accepting Mail From This Sender This error indicates that the AOL Member has configured his account, possibly inadvertently, to only accept mail from certain addresses and/or domains on the Internet. Using Mail Controls he will have to modify those settings to receive mail from you. AOL Postmaster can not override these Member defined settings. We respect Member's privacy and their ability to control their own mail. Postmaster cannot forward the mail for you.

550 Mailbox not found
This error indicates that the AOL Member no longer exists on AOL or the address is misspelled.

550 Access denied
These errors indicate that your site has been blocked from sending e-mail to AOL. Contact your e-mail administrator for assistance.

550 Sender domain not found in DNS
These errors indicate that there are DNS resolution problems somewhere between your domain and AOL. This usually means that AOL is unable to resolve your domain name in DNS before accepting that mail for delivery.

550 Requested action not taken: DNS FAILURE
These errors indicate that there are DNS resolution problems somewhere between your domain and AOL. This usually means that AOL is unable to resolve your domain name in DNS before accepting that mail for delivery. Contact your e-mail administrator for assistance. The network administrator for the site may have to modify their resource records in DNS.

550 Service unavailable or SMTP error from remote mailer after initial connection
The information presently available to AOL indicates this server is being used to transmit unsolicited e-mail to AOL. Based on AOL's Unsolicited Bulk E-mail policy at http://www.aol.com/info/bulkemail.html AOL cannot accept further e-mail transactions from this server or domain. Please have your ISP/ASP or server admin call AOL at 1-703-265-4670, or visit http://postmaster.info.aol.com for more information.

If you are receiving the above bounce message, please check our Dial Up List search page, our open relay search page, and our open proxy search page to determine which of the above scenarios is causing your e-mail issue.

452 Requested action not taken:
This error indicates your mail server or ISP's mail server has insufficient disk space . Please contact your ISP or system administrator.

500 Syntax error, command unrecognized:
This may include errors such as command line too long. Please contact your ISP or system administrator to help resolve this issue. 

500 Syntax error, command unrecognized:
Our DNS and MX records change often. You will receive this error message if you are statically assigning one of our IP's.

250 Requested mail action okay completed:
This is not an error. This indicates your email has been accepted